"When we find a top producer in our company whether in sales, engineering, accounting or elsewhere it is only natural to reward them with a promotion to management...but the skills that made them great in their area are seldom the skills needed to manage people....Learning to manage and lead is both art and skill and we are well served to apprentice to those who have gone before."
The management perspective is acquired through trial and error, attending sporadic management classes and at the foot of others in our company. Some or all of these methods may be contrary to the direction you wish to see your leadership go. Establishing a standard for leadership excellence is the first step in establishing excellent leaders. Your management team can ill afford to accept the whims of trial and error, pass the buck mentality, or boiler plate management classes.
In-house mentoring and coaching can be excellent up to the point of coming in conflict with established practices and shortcuts that are precisely the issues requiring independent action. Outside Mentoring/Coaching has the advantage of helping your management team garner perspectives larger than the culture in which we operate. Solutions, perspective, alternatives and genuine "out of the box" thinking is often enhanced by having a combination of in-house and outside mentoring programs.
Learn Management Skills
Integrate the Management Perspective
Communicate and Resolve Power Struggles (turf wars)
Develop Discipline rather than Consequences
Foster Accountability
Minimize Complaining, Blaming and Gossiping
Overcome Objections and Gain Cooperation
Be an Agent to Lower Stress and Foster Self Motivation.
Be a Morale Barometer.